xoilac tv trực tiếp bóng đá hôm nayRegulation on deceiving customers and related judgements in Vietnam

Hello Ms. Hoa, for your question, LawNet would like xoilac tv trực tiếp bóng đá hôm nay answer as follows:

1. What is deceiving customers?

Based on the provisions of Clause 1 Article 198 of theCriminal Code 2015of Vietnam, deceiving customers is considered as the act offraudulently measuring goods or services or committing other fraudulent acts while buying or selling goods/services in order xoilac tv trực tiếp bóng đá hôm nay reap illegal profits.

2. Penalties for deceiving customers

According xoilac tv trực tiếp bóng đá hôm nay Article 198 of theCriminal Code 2015 (xem bóng đá trực)of Vietnam, any person who commits acts of deceiving customers, if all the elements are constituting the crime of deceiving customers as prescribed above, that person shallreceive a warning, be liable xoilac tv trực tiếp bóng đá hôm nay a fine, a community sentence or face a penalty of up xoilac tv trực tiếp bóng đá hôm nay 05 years' community sentencedepending on the nature and seriousness of the offense, specifically:

“Article 198. Deceiving customers

1. Any person who fraudulently measures goods or services or commits other fraudulent acts while buying or selling goods/services in any of the following circumstances shallreceive a warning, be liable xoilac tv trực tiếp bóng đá hôm nay a fine of from VND 10,000,000 xoilac tv trực tiếp bóng đá hôm nay VND 100,000,000 or face a penalty of up xoilac tv trực tiếp bóng đá hôm nay 03 years' community sentence:

a) The offender has incurred an administrative penalty or has an unspent conviction for the same offence;

b) The illegal profit reaped is from VND 5,000,000 xoilac tv trực tiếp bóng đá hôm nay under VND 50,000,000.

2. This offence committed in any of the following circumstances carriesa fine of from VND 100,000,000 xoilac tv trực tiếp bóng đá hôm nay VND 500,000,000 or a penalty of 01 - 05 years' imprisonment:

a) The offence is committed by an organized group;

b) The offence is committed in a professional manner;

c) The offence involves the use of deceitful methods;

d) The illegal profit earned is ≥ VND 50,000,000.

3. The offender might also be liable xoilac tv trực tiếp bóng đá hôm nay a fine of from VND 20,000,000 xoilac tv trực tiếp bóng đá hôm nay VND 100,000,000, be prohibited from holding certain positions or doing certain works for 01 - 05 years.”

In case the act of deceiving customers does not have enough elements xoilac tv trực tiếp bóng đá hôm nay constitute the crime of deceiving customers according xoilac tv trực tiếp bóng đá hôm nay the provisions of theCriminal Code 2015of Vietnam, the offender will be administratively sanctioned according xoilac tv trực tiếp bóng đá hôm nay the provisions of Article 61 of theNghị định 98/2020/NĐ-CP quyof the Government of Vietnam, specifically:

“Article 61. Other violations in customer/consumer relationships

1. A fine ranging from VND 500.000 xoilac tv trực tiếp bóng đá hôm nay VND 1.000.000 shall be imposed for one of the following violations involving the goods or services worth less than VND 5.000.000:

a) Failing xoilac tv trực tiếp bóng đá hôm nay make compensation/ refund or exchange goods or services for customers or consumers due xoilac tv trực tiếp bóng đá hôm nay mistakes;

b) Swapping goods or cheating at delivery of goods or supply of services xoilac tv trực tiếp bóng đá hôm nay customers or consumers;

c) Failing xoilac tv trực tiếp bóng đá hôm nay make compensation/ refund or exchange swapped or cheated goods or services for customers or consumers;

d) Deliberately cutting down packages, replacement parts and accessories, promotional goods, technical documents and instructions for use when selling goods or supplying services;

dd) Conducting trade promotion or propose transaction directly with a person who is incapable of civil acts or an incapacitated person;

Requesting or forcing consumers xoilac tv trực tiếp bóng đá hôm nay pay costs of goods or services supplied without reaching an agreement with consumers;

g) Taking advantage of consumers’ difficulties or disasters or epidemics xoilac tv trực tiếp bóng đá hôm nay supply goods or services of poor quality.

2. A fine ranging from VND 1.000.000 xoilac tv trực tiếp bóng đá hôm nay VND 5.000.000 shall be imposed for the violation in Clause 1 of this Article if the value of goods or services is from VND 5.000.000 xoilac tv trực tiếp bóng đá hôm nay under VND 20.000.000.

3. A fine ranging from VND 5.000.000 xoilac tv trực tiếp bóng đá hôm nay VND 10.000.000 shall be imposed for the violation in Clause 1 of this Article if the value of goods or services is from VND 20.000.000 xoilac tv trực tiếp bóng đá hôm nay under VND 50.000.000.

4.A fine ranging from VND 10.000.000 xoilac tv trực tiếp bóng đá hôm nay VND 15.000.000 shall be imposed for the violation in Clause 1 of this Article if the value of goods or services is from VND 50.000.000 xoilac tv trực tiếp bóng đá hôm nay under VND 100.000.000.

5. A fine ranging from VND 15.000.000 xoilac tv trực tiếp bóng đá hôm nay VND 20.000.000 shall be imposed for the violation in Clause 1 of this Article if the value of goods or services is VND 100.000.000 or more.

6. A fine ranging from VND 1.000.000 xoilac tv trực tiếp bóng đá hôm nay VND 5.000.000 shall be imposed for committing one of the following violations:

a) Failing xoilac tv trực tiếp bóng đá hôm nay provide explanation, providing explanation after the prescribed deadline, or failing xoilac tv trực tiếp bóng đá hôm nay provide information, documents or evidences at the request of competent authorities in charge of protection of consumer rights;

b) Refusing xoilac tv trực tiếp bóng đá hôm nay receive the consumer's request for negotiation or failing xoilac tv trực tiếp bóng đá hôm nay conduct the negotiation within 07 business days from receipt of the consumer’s request.

7. Additional penalty:

The business license, certificate of eligibility xoilac tv trực tiếp bóng đá hôm nay do business or practicing certificate shall be suspended for a fixed period of 01 - 03 months or operations shall be suspended for a fixed period of 01 - 03 months if one of the violations prescribed in Clause 4 and 5 of this Article is repeated or re-committed.

8. Remedial measures:

a) Goods of poor quality shall be recalled if committing the violation in Point g Clause 1 in any of the cases prescribed in Clause 1 through 5 of this Article;

b) The violating entity is compelled xoilac tv trực tiếp bóng đá hôm nay return any benefits illegally obtained from the commission of one of the violations in Clauses 1, 2, 3, 4 and 5 of this Article.”

3. Judgements on deceiving customers

3.1 JudgementBản án về bóngon deceiving customers

- Trial level:Appellate.

- Trial agency:People's Court of Da Nang City.

- An extract from the judgment:“In early 2021, Pham Cong H returned xoilac tv trực tiếp bóng đá hôm nay Nghe An xoilac tv trực tiếp bóng đá hôm nay play and met N (whose identity and background were unknown). After that, the two discussed and agreed that N would set up a Facebook page specializing in iron and steel trading xoilac tv trực tiếp bóng đá hôm nay find customers. When a customer places an order, N will call xoilac tv trực tiếp bóng đá hôm nay report the amount of iron and steel for H xoilac tv trực tiếp bóng đá hôm nay sell xoilac tv trực tiếp bóng đá hôm nay the customer. At the same time, both parties agree that when a customer buys iron and steel, they will lack the amount of iron and steel that the customer has ordered, and when delivering iron and steel xoilac tv trực tiếp bóng đá hôm nay the customer, they will use deception in counting the amount of iron (one iron counts as two) for profit. H explained the above plan xoilac tv trực tiếp bóng đá hôm nay Tran Van H1 and invited H1 xoilac tv trực tiếp bóng đá hôm nay join, and H1 agreed. H assigns H1 xoilac tv trực tiếp bóng đá hôm nay directly survey the location and count the amount of iron and steel handed over xoilac tv trực tiếp bóng đá hôm nay the customer.”

3.2 Judgementtrực tiếp bóng đá hômon deceiving customers

- Trial level:First-instance.

- Trial agency:People's Court of Ben Cat District, Binh Duong Province.

- An extract from the judgment:“From November 10, 2017 xoilac tv trực tiếp bóng đá hôm nay November 16, 2017, Nguyen Dinh N, Nguyen Lap P and Le Ba L together committed fraud in weighing and selling scrap iron, P surreptitiously attached electronic chips xoilac tv trực tiếp bóng đá hôm nay the weighing system at AHT Company's raw material processing workshop and using control switches xoilac tv trực tiếp bóng đá hôm nay increase iron weight when sold xoilac tv trực tiếp bóng đá hôm nay AHT Company is 113,970 kg heavier than the actual weight, with a total value of 780,694,500 VND, of which illegal profit is 667,875,000 VND. Defendant Nguyen Lap P together with Nguyen Dinh N and Le Ba L committed the offense, in which N was the one who played the role of initiating and enticing. P and L are the persons who directly committed the crime. In which, N and P carry out the crime with a more active role than L.”

Key word: deceiving customer | fraud | Criminal Code | penalty | judgment |

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